Registration and Residency Information
How to Create a New Account
To access the online registration, you must have a customer profile.
If you have an account, login here. Your login is your email address linked to your customer profile.
If you do not have an account, you will need to setup a profile by visiting one of our facilities during their hours of operation. You must bring proof of residency for you and your family members.
Facilities Available:
To prove residency:
Adults can bring a driver’s license or state ID with current address. If you don’t have a license or ID, please bring two of the following: utility bill (no older than 60 days) with name & mailing address listed, voter registration card or a vehicle registration card.
Children will need to show a current report card, school picture ID, birth certificate, parent insurance card listing dependents, or other form of ID a parent may have that proves the children reside at that address.
If you are a non-resident:
Please call the Park District at 847.577.3000 to have your account set up as proof of residency is not required. You will be required to give your name, address, email, phone number and date of birth to set-up an account. Our guest service staff will assist assign you a temporary password to access online registration.
How to Register for Activities
- Online Registration: Available 24 hours a day, after 10AM on registration start days. Please note: If you register online for a program after the program begins the computer does not pro-rate the class.
- Mail-In: Print and complete the Registration form. Mail it to address at the bottom of the form. Attach check to the form (no cash or credit card payments accepted through the mail). Please note: All resident registrations received on or before the first day of registration entered randomly, beginning 10AM the first day of registration. No priority is given to those received before then.
- In-Person: Complete the Registration form.
The following centers are open for walk-in registration:
Arlington Ridge Center
Monday-Thursday | 5:30AM-9PM
Friday | 5:30AM-8PM
Saturday | 5:30AM-7PM
Sunday | 6:30AM-7PM
Camelot Community Center
Monday-Friday | 9AM-5PM
Saturday | 9AM-Noon
Pioneer Community Center
Monday-Friday | 9AM-5PM
Saturday | 9AM-Noon
Resident registration enables Arlington Heights Park District residents to register for Park District classes. Online registration is convenient and eliminates long lines, longer waiting, and frustration. Non-residents mailing in their registration forms during early registration will be held until non-resident registration begins. At that time, they will be accepted into any classes with openings. To qualify for resident fees, an individual must reside within the boundaries of the Arlington Heights Park District.
To qualify for resident fees, an individual must reside within the boundaries of the Arlington Heights Park District. The Recreation Department may waive the residency requirement for a program if it is considered in the best interest of the Park District.
If you live in these areas, please use the non-resident information when registering for classes. For additional information on which Park District you belong to, please consult your tax bill.
Because residents contribute to the overall financing of the Park District with their property taxes, they pay a lower fee for classes. Non-residents may register for recreation programs; however residents receive admission priority to all programs. The non-resident rate is listed under the program description as the second fee indicated as “NR”.
When a class lists a minimum age, your child must be that age when the program begins. Contact the class supervisor if you have any questions.
Within a program session, classes may fall on a day that residents honor as a religious holiday. In an effort to be sensitive to all religions, class participants may:
- Make up the class missed, if space exists or
- Have the fee pro-rated to reflect the day that must be missed.
Your program supervisor will be happy to assist you with either option.
For insurance purposes, a signed waiver is required for all programs. In-person/mail in registrants, please sign the waiver on the registration form. Online registrants must agree to the waiver on our website prior to enrolling. Patrons will not be able to participate in programs if the waiver is not signed and a refund will not be granted.
If your class is cancelled, you will be notified and offered an alternate choice, if one is available. Classes may be cancelled due to low enrollment or instructor availability. The Park District occasionally must cancel, postpone, combine classes or change instructors as needed.
Photos and videos are periodically taken of people participating in Park District program and activities. All persons registering for Park District programs/activities, or using Park District property thereby agrees that any photograph or videotape taken by the Park District may be used by the Park District for promotional purposes including its electronic media, videotapes, brochures, flyers and other publications without additional, prior notice or permission and without compensation to the participant.
Your name will be placed on a waiting list. You will be contacted in the event that a space opens for that activity or additional activities are added. If you are moved from the waiting list into an activity, payment will be required at that time. If you do not want to be placed on the waiting list, click the Remove button that appears on the Shopping Cart screen.
*Please Note: It is recommended for guaranteed participation to choose a secondary activity option with openings.
If you would like translation services, please click on the appropriate link below to contact us. Translation services are available in the following languages:
- Bosnian
- Finnish
- Polish
- Spanish
Questions/Comments
Please call the Center where the program is held during office hours or you can contact the Park District online.
